McRent Lisboa

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Sintra, Portugal

mcrent.pt
Recreational vehicle rental agency

McRent Lisboa Reviews | Rating 3.6 out of 5 stars (8 reviews)

McRent Lisboa is located in Sintra, Portugal on Estr. da Granja do Marquês 99. McRent Lisboa is rated 3.6 out of 5 in the category recreational vehicle rental agency in Portugal.

Address

Estr. da Granja do Marquês 99

Phone

+351 219618678

Accessibility

Wheelchair-accessible entrance

Open hours

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D

Dominik K.

Rented a camper at Parracho Store / McRent. Handover was good and all employees were nice. Till end of our vacation we recognized a lot of smell. After some time we recognized that we had a water leak and mould in the bottom / floor of the car. We called McRent and they told us to come back because we were near to the station.We had to cancel our vacation 1 day earlier. The stuff was very unfriendly and the rest 2 hours in lunch break. She told us that we could be lucky that she is opening for us.... So no chance to discuss a customer friendly way to handle that issue. for sure there is probably no failure on mcrent side about the water because the vehicle was completely new. So it seems to be a construction failure from beginning on. But the issue handling and customer service was very bad!

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Amílcar S

We had a wonderful experience with McRent. The motorhome we rented was comfy and in good condition. The staff was really nice and helpful too. Highly recommend!

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Celso Capao

Did a 1 week caravan rental, great service. Highly recommended.

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Germain SIGETY

Terrible experience. I rent a camping car in July 2019, the agency will rent you a vehicle for an important amount, then after they let you alone. If you have any question, they simply do not respond to your phone calls. They do not help you with tolls, details of your camping car, etc. They have no sense of service. I advise you to avoid this company.

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Marius Meuli

Really customer unfriendly! Not recommendable if you don't want to pay random amounts

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Justin Swiel

I completely agree with all the other negative reviews. I was charged 1000EU for the replacement of a wing mirror and 2 minor rear bumper parts, which did not need replacing. While returning the vehicle I was informed that a quote would be sent to me and I would have to agree on the charges before the completion of the work, this did not happen. I did my research and was able to find the OE parts for half the price. It's saddening that my experience had to end this way after visiting such a beautiful country. McRent was chosen for me by a third party rental site, so I did not have a choice of the supplier. In the future I'll be sure to deal directly with reputable honest companies. Additionally, it took me 1.2 hours to receive the vehicle and there were more staff than clients. I do have to say that the gentleman who finally helped was great. I would give 0 stars if this review would let me.

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Markus R

Get your hands off! We rented a camper and the fridge didn't work. 1 week without fridge. No service! Additionally we had a slight scratch from a branch of about 10 cm. This was charged us with 907 !!! - rip off!! Never again with McRent!

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Kate Fryer

We hired a motorhome from MCrent to do a bit of surfing along the coast in October. We found them really helpful and attentive. They stayed open late for us when we were delayed in picking the motorhome up, they took us through how everything works, explaining it carefully and were on call when we had any questions. We got all our deposit back on the day we returned it. I'd recommend using these guys :)