Porto, Portugal
Rua do Infante D. Henrique 53
N/A
+351 218503225
The buses are coming very rarely(purple line every 2hours) and we had to wait for the next one because it was full...nothing with hop on hop off... The sits are demaged so that at most of them the headphones don‘t work well... The combi with the cruise and the wine is good!
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After an hour of walking around the Rotunda, I decided to call it quits trying to find sign posts for the yellow bus tour. Eventually took to the city on foot and had a wonderful day. Recommend the Gray Line (Blue Bus) as an alternative.
Bad system and service all around. You get a digital voucher to exchange for a paper ticket that's easily mistaken for a receipt (why not just offer digital tickets as well?). Got off the bus to get on the boat tour, realized we lost a ticket & had to buy another one to get on with the rest of our family even though we had proof of purchase. Best they could do was offer a 10% discount with a complimentary eye roll. A lot of the audio jacks on the buses don't work and they don't announce next stops or even stop at every stop. Won't be using Yellow Bus Tours again.
Not very happy with this. We decided to get on the next bus that came and it was yellow bus. There was not much info on the headset/recording. We waited a long time for buses (one time we had 4 red buses and two gray line buses stop before a yellow one came). It was difficult to know when the stop was. We pressed the stop button for 9 but the driver did not stop so we got off at 10 (which is where the map said to get off for the port cellar tour and tasting). We walked 15 minutes back to the cellar then walked around for another 15 looking for it. We found it by accident and were told to walk around by ourselves and come back for the tasting. It's a great way to see a lot of the city, but we did not want to get off because we did not want to wait.
DO NOT USE THIS COMPANY!!! The absolute worst hop-on/off experience I’ve had in all of Europe. This was my first and will be my last with this company. Many audio jacks didn’t work. The buses don’t stop at every stop and don’t announce the stops making you have to follow along on the map to know where to stop. One bus almost didn’t pick us up and one didn’t stop at a “must see destination” that was sites in their tour. Also, they repeat the commentary so you will hear some of the same general statements along the routes. Also, the quality of the info was severely lacking. Seek other options!
Audio did not work Bus schedule not available No Bus for mir than two hours
The buses only come every 1 hour twenty minutes and on upper deck no audio at all
After waiting at the Serraves stop for an hour (12:30-:1:30....still waiting) for a bus that the other driver said would take 30 minutes, the next bus driver drove right past us as we waved him down at the bus stop. Didn't appear that he had any intention to stop when he stayed in the passing lane rather than drive to the bus stop. Wasted our time and part of the vacation. Bad business
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