Lisboa, Portugal
R. Latino Coelho 1
N/A
+351 213120000
Nice rooms. Great service. Rooms service ok. Overall positive experience
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Stayed here in September during a trip to Lisbon. Everyone we encountered on the staff was extremely nice and helpful, from the front desk check in to the fast service at breakfast to the helpful concierge to the staff in the elevator who always said good morning or asked about our day. The rooms are spacious and well maintained , never had any issues. Has a nice club lounge with a similar view to the spectacular view at Panorama and is a bit out of the hustle and bustle but still easy for sight seeing. Would stay at this property again.
Came here for a meet and greet event. It was nicely put together with some wine, beers and good techno music to liven your spirits up. The lobby of the hotel is pretty spacious with a nice lounge area and lovely fresh flowers.
I've just tried the restaurant. The executive menu is very good and the price is reasonable. Great value for money.
Stayed at the Sheraton for a week while we visited Lisbon. Spacious rooms, all the amenities one requires, however the mattress was too soft for our liking. They did provide hard pillows on request. The staff are polite and very helpful, and this came in handy with an issue with our booking. Despite having booked on a B&B rate, every morning the restaurant staff would tell us that breakfast was not included, which required a visit to the front desk to sort it out. We were hoping that this would be sorted after the first day, but unfortunately this carried on for 3 more days! The spa is very nice, and so is the Panorama bar - make sure you get there in time for a sunset drink. The food is good, even if the menu is limited, but the wine selection is good. We just asked the bar staff to recommend wine, and nothing was disappointing. A special thank you to the bar staff, who made us a special cocktail on our last night there :) One disadvantage of staying there is that the hotel is popular for conventions, and was extremely crowded at times. We would definitely stay there again.
No hot water in my room the first day, just mildly warm. I reported in, someone came in to fix it. The next 2 days of my stay there was no COLD water. Water pressure is also low. First night the heater was not working, the room was freezing. Decoration is nice, rooms a bit too dark tho. Breakfast is good. Friendly staff. All in all, not recommended.
It’s really excellent hotel in Lisbon, Portugal. All the staffs are very sincere and welcoming. The hotel rooms are very tidy and clean. From there you can go to the tourist sport easily. And the metro station also not far away.
Good location with 3 nearby underground metro stations to get into city centre. Hotel is also near Saldaha, so there are good dinning options n shopping facilities at hand as well. The room are fairly large by European standard and most important, it's clean, comfortable and well equipped with facilities/amenities. Consistent SPG standard.
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