Lisboa, Portugal
R. Rodrigo da Fonseca 29
N/A
+351 213872393
I booked with them through booking.com back in January 2020 and had to cancel. I have received no refund despite their "free cancellation policy". I have been in touch with them but cannot accept anymore excuses. I was told to "be patient" because they have no money but I don't understand how on earth they could have operated as a business with no cash flow. You can't steal money from customers. I have paid for a service I never received. It's utterly ridiculous. It's been 9 months and no refund. Be careful. Stay away from them and find a better hotel/apartment.
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We both loved the place. Very clean since they cleaned our room on a daily basis. Also, the common bathrooms were almost always clean. I can only attribute some uncleanliness to other guests. The only downside is that it obviously (and for very good reason) is very full, therefore there is some waiting (especially in the morning) to get to the bathrooms.
Very nice place! Thanks to the owner who left us a nice welcome basket in the room! Staff was nice and helpful, rooms were clean, breakfast was good and our Lisbon experience was great.
Very friendly staff and a nice breakfast. The room had a bit of a weird smell tho
Very nice hostel, clean rooms, clean bathrooms. Very friendly staff. Central in Lisboa. You can walk to everywhere from the hostel. I recommend it.
Great hotel, breakfast selection was brilliant and room always kept clean. Staff lovely also.
Amazing price, fantastic atmosphere and lovely service. There was literally nothing I could really fault about this place. Even the location is perfect! The place is small (albeit rooms are decently sized, especially the 3 bed one), but that makes is quieter and feel like you're living in an actual house. The staff are so helpful, not in just information, but lending out umbrellas or adapters if needed. Breakfast is provided and that is pretty varied (and good!) too. Would recommend this in a heartbeat to anyone planning on going to Lisbon!
Bad service.The Checking in was on 3pm and I reached there and no boday there at reception !! then I call them for the key . At that time they asked me to pay deposit 250 pounds for insurance and they didn't mention before i have to pay that money when I booked the flat. Luckly I have 250 in my account otherwise they will not give me the key. Also I booked for two adults and when I asked them for two bed, they said this is what we have and they give me one bed.
Deli
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