LEROY MERLIN Portimão

Name: LEROY MERLIN Portimão
Address: R. da Adega Cooperativa, Portimão, 8500-420
Telephone: +351 211944944
Price range: $$
Rating: 4.2

Portimão, Portugal

leroymerlin.pt

Do-it-yourself shop· Appliance store· Bathroom supply store· Building materials store· Hardware store· Home goods store· Kitchen furniture store· Paint store· Tool store· Bathroom remodeler· Plumbing supply store

LEROY MERLIN Portimão Reviews | Rating 4.2 out of 5 stars (8 reviews)

LEROY MERLIN Portimão is located in Portimão, Portugal on R. da Adega Cooperativa. LEROY MERLIN Portimão is rated 4.2 out of 5 in the category do-it-yourself shop in Portugal.

Address

R. da Adega Cooperativa

Price range

N/A

Phone

+351 211944944

Company size

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Headquarters

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Founded

N/A

Service options

DeliveryIn-store pick-upIn-store shopping

Amenities

N/A

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

N/A

Open hours

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Evandro Guedes franco

Attention Leroy Merlin customers: Take into account, before making your purchases regarding furniture for use in Gardens or outside your home, that although Leroy informs you that your purchase is insured against defects or failures that occur for a period of 2 years, this does not work as it should be !! See my account below: I acquired a table for external use, according to the photos attached to this text, and it was implied in that acquisition that the said furniture would have a guarantee against defects or failures, for 2 years, as is commonplace. After 4 months of use, even though I was careful to protect the furniture with several coats of varnish, I started to notice a sharp deformation in the wood of the furniture. I made a request for verification of the occurrence immediately, therefore in the 4th month after acquisition, request that by the way has already changed the original numbering generated in the 1st time, and currently, although under the 2nd numbering I have not obtained until the moment, that is, 3 years after purchase no satisfaction or return, both from Leroy Merlin and the furniture manufacturer !!

David Murphy

Always like the products in here but unfortunately the customer service is clearly lacking. The staff are good and pleasant, when you can get them but that's the problem, they avoid you at all costs. I've visited a number of times and you start to accept the staff are not trained in customer services simply because they avoid you most of the time. For example I went last week looking for angle grinder blades and I eventually found them, however they were locked behind a combination lock. I walked around the full shop 3 times and not 1 member of staff were visible or willing to assist. I finally found a girl who I asked for help and she gave no reason of why she couldn't help but radio called someone and told me some one would be there soon. I then waited at the area and no-one showed up, after 10 minutes I gave up and actually had to remove the whole stack of blades from the metal frame,still locked on the bar and bring it to the till to pay and ask them to open the lock so I could buy them. I have had many conversations amongst friends who get the same experience and therefore have stopped going to the shop in Portimão. I just think if Leroy management intervened and trained the staff to look out and approach customers who are clearly struggling to find tools etc and not try avoid them every single time, it would be a much better experience and your sales and reputation would rise sharply. I don't normally complain , feel free to check any other reviews I've posted and you will see I'm normally complimentary of businesses,but I've had enough of just badly trained staff. It's not necessarily their faults. Please highlight and train your staff to the standard that people expect in these times. Thank you

INFORSPORT stats

Big and easy to navigate around.

Mark Leathers

Since re branding from Aki as it used to be, a few of the small nice touches and different items have been lost. However the range and professional image of Leroy Merlin is always excellent

Stuart Mullen

As good as always. Lady in fireplace section very helpful. Knee her electricity bits and Bob's too

Paul Algarve Luckman

Very helpful staff and vast stock of almost everything you can need for DIY

Sophie Behrendt

Worst experience ever! Portugal and online sales is still stuck in the 90s. Don't order ONLINE with them! Ordered something online but item was not available in stock. Promised information about delivery never happened. The excuse was that the store stock and the website are not updated - well then don't offer online sales if your processes are not aligned!!! Delivery promised end of January, I called - got told delivery in on the 02.02 - called to confirm on the 02.02 (item had been in stock again) - got told again delivery is on the 12.02 - how horrible can you handle this situation, where your customer has to take care of an order. And you have my money since the online purchase. Horrible experience.

Stuart van looy

DIY, plumbing, gardening painting, bbq, loads of things