Grândola, Portugal
EN 261-1, MUDA, CCI 3954
N/A
+351 269449376
Excellent venue. I've stayed here twice and I have genuinely felt at home. The room is spacious, well-equipped with relevant items, as for the location, it is simply perfect. The supporting team is great - available at all times, very accommodating. I've had a great stay here and can definitely recommend it.
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DO NOT STAY HERE! I have stayed in hundreds of 5 star hotels in my life, and I must say, this might be the worst one. I have never written a hotel review in all my life, but I feel it is my duty to express how bad this place truly is, and hopefully spare anyone the disappointment of staying here. My family and I rented out a 4 bedroom villa (the second most expensive offering at this terrible hotel). I must say the villa was spacious and offered nice rooms with nice decoration. That is pretty much the only positive thing I have to say about this place. Now onto the negatives. The service was terrible. The food was very limited in terms of options, and far too expensive for what it was. Most of the food was really quite bad. THE FLIES. There are flies EVERYWHERE here. You cannot eat outside. It is absolutely impossible. You can’t even lay by the pool and tan because you will be bothered by hundreds of flies the entire time. The pool is ice cold. All of them. We had a private pool at our villa which was essentially just for decoration, unless you like to swim in 20 degree water. The other pools at the hotel are no different. I could go on and on with more complaints about this hotel but I think I will stop here. Take my advice. DO NOT STAY HERE.
One of the best I’ve been. Excellent food..great atmosphere and beautiful landscape! We will come back!
Very nice houses in a beautiful park with cork trees. Unfortunatly, our villa was next to a very very loud street. The prices are very high which is ok when the service is very good as well. Unfortunately, the service mentality is not what we are used to from other hotels in the same price category. We always had to ask for refill of our water in the room and coffee refill. Reception never picks up the phone. At the pool, no one seems to care whether someone wants to order something. Service overall poor. Very nice breakfast!! Very good restaurant in the evening. Pool restaurant rather mediocre. People there rather unfriendly. Tennis court costs 50EUR if you want to play for one hour- should be included at a price for over 1500 EUR a night...
Wonderful stay, friendly & attentive staff, delicious food, great spa and relaxation area. Couldn’t have been happier ending our honeymoon here.
Beautiful and peaceful surroundings with great facilities and delicious food served in the restaurant. A beautiful Comporta beach is within 10 minutes drive in case you want to leave the hotel's premises and wander around.
Very nice houses in a beautiful park with cork trees. Unfortunatly, our villa was next to a very very loud street. The prices are very high which is ok when the service is very good as well. Unfortunately, the service mentality is not what we are used to from other hotels in the same price category. We always had to ask for refill of our water in the room and coffee refill. Reception never picks up the phone. At the pool, no one seems to care whether someone wants to order something. Service overall poor. Very nice breakfast!! Very good restaurant in the evening. Pool restaurant rather mediocre. People there rather unfriendly. Tennis court costs 50EUR if you want to play for one hour- should be included at a price for over 1500 EUR a night... And when we ordered the breakfast early because we had to leave for the airport they forgot... So sadly, very very nice and beautiful hotel but processes and service poor.
Beautiful resort, completely integrated in nature. Very quiet and comfortable.
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