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Hospital da Luz Coimbra

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Coimbra, Portugal

hospitaldaluz.pt
Hospital· Medical laboratory· Private hospital· Dermatologist· Diagnostic center· Medical clinic

Hospital da Luz Coimbra Reviews | Rating 3 out of 5 stars (8 reviews)

Hospital da Luz Coimbra is located in Coimbra, Portugal on Praceta Professor Robalo Cordeiro, Circular Externa de Coimbra. Hospital da Luz Coimbra is rated 3 out of 5 in the category hospital in Portugal.

Address

Praceta Professor Robalo Cordeiro, Circular Externa de Coimbra

Phone

+351 239096900

Accessibility

Wheelchair-accessible entrance

Open hours

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Nick

Having read the other reviews I have to say that I cannot understand the negative comments. We arrived and tried to enter using the wrong entrance, the girl at the desk was very helpful and directed us (speaking perfect English) to the correct entrance. We then took a number and waited until our appointment time. I was called a couple of minutes early and dealt with pleasantly by all the staff. We then went and paid and the guy at the front desk went out of his way to be helpful by calling us a taxi. I cannot imagine how this difficult time for us could have been dealt with any better than it was. Many thanks to all the people that have helped us this evening.

K

Katarzyna Nowak

We are waiting for 2 hours for a routine scheduled appointment. It has been like that every time we had an appointment here. There are some serious issues with management of the hospital. How can it be acceptable to keep a crowd of patients in the same room for hours in the middle of pandemics?

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Nat F

Been there today with my husband for an MRI scan. Having read the reviews prior to the appointment, we expected a bad experience. But we had a very good experience - everybody was pleasant to us, spoke English (as we don't speak much Portuguese yet), gave us helpful directions, called us a taxi back and overall was very helpful. In terms of waiting times, we arrived about 30 mins early and had to wait a bit at the reception. But it wasn't a long wait. We then went through to the MRI exam quite quickly as well. In fact, the MRI guy let us into the room 2 minutes before the time of our appointment. There were quite a lot of people in the hospital but I thought the staff followed the Covid measures and procedures quite orderly so I didn't notice any chaos.

M

Michael Roesch

I visited the urgent care section of the hospital on 4/23/2019. The service was excellent, and the receptionists, technicians, and doctors all seemed to know a bit of English (i do not speak Portugese). I saw Doctor Jorge Velez, and I thought he was very professional. If you do not have an appointment, it might take a bit of time, but I was able to see a doctor fairly quickly. The cost of consultation, X-Ray, and blood test is inexpensive compared to USA costs.

F

Francisco Antunes

From my personal experience: exceptional service!

E

Eduard Melnikov

We tried to visit Emergency today at night, but the hospital does not serve children under 12 years. It is a shame to have 24/7 without pediatrician. And also they charge for parking! OMG, it locates out of town, not center!

A

Antonio Cruz

Patient in critical condition, on pressors, walk into room, pulse oximeter not connected, blood pressure not being monitored, ECG connectors connected to patient, wire not connected to telemetry, doctors not available on site if a code were to be called, horrible communication with patients and patient families, unjustifiable expense. There is a serious need for oversight and evaluation of the conditions offered at this facility.

F

Fátima Amaral

Até ontem, a avaliação foi sempre 5* desde as várias consultas do dia, passando pelas consultas de Medicina Geral e Familiar e inclusivamente consulta e cirurgia com o Prof. Dr. Júlio Fortunato Leite. Ontem, em outra especialidade encaminhada pelo médico de Medicina Geral e Familiar...foi mau demais para ser verdade. Não sei como aguentei a consulta até ao fim, porque começou mal e terminou ainda pior. Falta de educação, ética e respeito por quem espera quase duas horas por uma consulta e sai à beira de um ataque de nervos. Mas a minha educação e respeito por quem tinha à minha frente obrigou-me a suportar tudo. De qualquer forma, não faço tenção de voltar aquela especialidade. Ao meu médico de Medicina Geral e Familiar, sim, mas também não nos próximos tempos. São tempos conturbados e difíceis para os senhores Doutores, mas para nós não são melhores.

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