Quarteira, Portugal
Estr. de Albufeira
N/A
+351289300850
This hotel is absolutely amazing due to many reasons. First of all you come here if you want to relax and stress off from everything. The calm environment not allowing children under the age of 15 to be here is pure calmness. There is spa and wellness area with different types of treatments besides the outdoor swimming pool which are included in your stay. Massage can be included if you buy a package. Otherwise you need to pay for it. The beds are comfortable and the rooms are clean. The pool area is next to the restaurant where you get delicious breakfast every morning between 7-11. See the posted pictures in this review! Dining at the restaurant is absolutely also recommended with a various selection of salads, meat, fish and other entries. The gym area is best used in the morning between 7-10. Afterwards it gets to hot inside though the windows can be opened to get some fresh air. No aircon at the gym. Outdoor TRX is also possible either by yourself or with a personal trainer. Booking is needed if personal training in general. Physiotherapist and osteopath sessions are also available here. The hotel offers small tours to nearby villages such as Loulé, Albuferia and Faro included in your stay. Besides regular gym clases e.g. yoga, pilates and weight training. The staff here is very helpful and warm welcoming. They are full of positive energy influencing on your own mood at the stay. Especially thanks to the wonderful people at the reception and also the restaurant. We love you! Parking is free. WiFi works most places, not in all rooms. The hotel is nearby the touristy city Villamoura where you can buy groceries and other things if necessary. It's about 10 minutes drive by car. This place is highly recommendable!
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It's a very nice location and has great facilities. It's mostly maintained very well, but there are some improvements that could be done to the dated bathrooms and decor. I think what requires the most improvemwnt is the Food and Beverage offering. The on site cafe doesn't look inviting, menus are hard to find and the whole thing is just not supper appealing. As much as this is a detox/wellness hotel, people still need to eat and having a better F&B offering on site would definitely help.
Ok I have only been here for a few hours and feel the need to write a review.....the place is amazing , everyone is super friendly and very helpful the rooms are more than adequate and the food (only lunch so far ) is very fresh and tasty....I am lucky enough to be here for 3weeks so I will review again at the end.
I stayed here for 4 nights - May 2019. In this time we had to change room three time. 1- It was full of bed bugs and cob webs , 2 - The electic kept tripping and ther AC did not work. 3 - finally given a room, bigger yes , but shower full of bugs. However as we where sick of moving rooms on this 'relaxin' holiday- we did not even bother telling the staff again. For all this we where given a massage each for free. Th massage was basically like someone was tickling you - the worst I have had. Again , no point complaining as I had just had enough of trouble. The rooms are not cleaned- they just do your bedding again. Don't take rubbish out and dont clean nothing. Will never stay here agin or tell anyone to either. Only good thing is the staff are very friendly and helpful but the actual hotel and its offering is rubbish.
The location is great. With parking next to your apartment, you can quickly get to enter and leave the hotel. The hotel lacks fun: No free wifi in common areas (only at the reception!) and only a few TV channels. Supposedly there should be free wifi in the pool area (they say so in their own papers!), but it's also pay-wifi. The beds are not comfortable at all.
Hotel muito agradável e óptimo para relaxar. O quarto super confortável e a vista da varanda espectacular. Adorei toda a envolvente do hotel que nos permite ter contacto com a natureza e respirar ar puro. O pequeno almoço achei um mimo, a cesta entregue no quarto e as delícias no seu interior são qualquer coisa. Sem dúvida uma experiência a repetir.
Local calmo e relaxado. PROS: Sauna, banho turco, sala de sal, aqua terapia; Zona de jacuzzi exterior, piscina porreira; Apartamentos bem equipados, com boas áreas e boa vista; 2 campos de tenis e ginásio bem equipado; Tem carregadores gratuítos para Teslas; CONTRAS: Guarda sóis na zona da piscina insuficientes em número e alguns deles estavam todos partidos. Sauna com algumas placas de madeira que não estavam bem presas. Pequeno almoço que apesar de suficiente, é pobrezinho...
Não recomendo de todo a virem a este “hotel”, não tem qualquer ponto positivo para estar cómodo, não existe qualquer serviço de comida ou até mesmo um café, sinceramente não há nenhum serviço a funcionar. Questiono a causa dizem que é derivado ao COVID, o que é mentira porque tenho frequentado outros hotéis e nenhum dá esta desculpa. Liguei diversas vezes para a recepção também nunca atendem, obrigaram-me a deslocar-me lá. Conclusão têm 3 funcionários no hotel, uma senhora durante o dia, um segurança à noite e uma senhora de limpezas, simplesmente o dono não quer recrutar mais pessoas para trabalharem e terem os serviços disponíveis.
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