Lisboa, Portugal
R. Mário Botas
N/A
+351 210025200
Wheelchair-accessible entranceWheelchair-accessible toilet
AVOID. Terrible so called hospital. I had an operation there in January 2019 and am worse since. The Surgeon misled me with false hopes. The staff are incompetent there also. I made formal complaints in their complaints book months ago and they have not even replied! I emailed them many times too and still no reply. This apparantly is illegal as they must respond. Take my advice... Don't use this BAD hospital. They are con artists there. Cheats.
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Super long waiting times despite appointments - almost every time. Staff is nice. Building is new and clean. No real help at the moment when I needed an urgent appointment.
Very bad service. Went for a dental appointment, ended up having surgery for the price of 200. Only a year later the clinic bothers to tell me this surgery is not covered by any insurance lol. Is this plastic surgery perhaps? Had the same surgery for 65 in another private clinic in Lisbon. Covered by my insurance. Watch out for what you pay! Absolutely unbelievable.
One of the worst clinics i have visited abroad concerning the quality of the doctors. Old doctors without any willingness to assist in detail a patient. Both the departments of dermatology and gynecology are extremelly poor in doctors. It is very hard to book an appointment with a good doctor and you have to wait for an examination for 2 months. Do not recommend.
In my opinion this hospital needs to get closed. We came with our daughter and she had an infected and hot foot and could not walk anymore. The nurse told us that they cannot help cause we had no passport and sent us away. We told her that we were just on a day trip and that our house with the passport is 70 miles away. We showed our IDs and told them to pay cash, but they told us that their boss says \ no\. This boss was too cowardly to come out and discuss with us and so the poor girls at the reception just talked to us. A hospital with this kind of management and what sends sick children away is in my eyes a shame for the beautiful town of Lisbon and the nice people.
Emegency is so extremely slow. You will wait there for hours until your turn and this is supposed to be a private hospital.
Slow. Very slow. Emergency room poorly designed. A bad hospital.
Medical team(those that operate you) is very good, yet some of the nurses and the administrators works as if they were fish on land. As examples they did not provide sufficient pain relief and did not assist at all in basic needs. Very bad communication on their behalf and poor followup. For using a private hospital, I have done everything myself, calling and sending emails up to 7-8 times regarding one issue. When they say \we call you\, that does not happen
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