Lisboa, Portugal
Av. Columbano Bordalo Pinheiro 105
N/A
+351 217236300
First time staying in this hotel and I have to say it’s was perfect from start to finish. It’s a five-star hotel and you do get a 5 star experience all round: excellent customer service, luxurious amenities, and great balance between traditional and modern design. This hotel was way beyond my expectations and so was the staff always joyful and helpful. I would recommend this to anyone going to Lisbon for a break.
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I’d give it 4.5 stars if I could, purely due to the fact that the car parking is overpriced, and that they charge 3.50 for mandatory swim caps lol. Staff & food quality amazing though. I would certainly go back.
Awesome staff! Would recommend.
Superb rooms on 19th floor. Warm recomendation.
AMAZING hotel! Very luxurious with a wonderful view on Lisbon! We loved absolutely everything. The bed was comfortable, it's very close to the metro. Just so you know, to access the pool on the 2nd floor you'll need to have a swimming cap (also sold by the hotel). During covid, the water circuit at the Spa is not available and the rooftop is also closed. But there's the soul garden restaurant which remains open and that is a beautiful place where to eat or have a drink in a very nice atmosphere. They even have a special outdoor area to watch the champions league games. It's a pity we only stayed one night but we enjoyed it a lot and will come back if we have the chance to stay again in Lisbon
I had an excellent stay at this hotel. The pool was great! The front office and housekeeping teams were such smooth operators. However, the restaurant, Erva is overrated. Slow service and average taste food.
We visited the hotel with my wife for my 29th birthday and as I'm vegan we had asked in advance if there's some vegan options for breakfast. During our first breakfast the staff was friendly and attentive to my request, they provided plant milks, made my porridge with plant milk, had fruit, nuts, seeds, baked beans, mushrooms and more options which were satisfactory. The surprise was on the night of my birthday they had sent as a surprise a vegan cake (for which they had to wait for their chef who knew how to make vegan cakes to arrive and make it) and some champagne which showed that they truly care for their guests. Highly recommended and the value for money is great as well!
This is what should be considered a standard. An amazing hotel,not only for it's accommodations, but their attention to detail and level of service is top!
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