Lisboa, Portugal
Av. da Liberdade 240 A
N/A
+351 213302420
In-store shopping
Sisi Li, and her colleagues at Cartier Lisboa, went above and beyond all expectations. Faced with a really difficult challenge, Sisi patiently persisted until she found the solution. Amazing customer service! Really, the best! Thank you!
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Wonderful experience in Cartier Lisboa. Special Thank You to Sandra Almeida who made me discover the house and the rest of the team to welcome me with respect. What a beautiful way to begin 2020.
Love the cologne and perfume, staff very friendly and even though we did not purchase anything this time, the sales associate gave us some travel destination tips and a couple of sample size scents for the road.
I’ve visited here in September. I was so excited to get my watch here that forgot to ask her name. Anyway I was so touched by her efforts. If I have a chance, I would like to visit again here.
Very exclusive and with friendly forthcoming staff.
Sandra ia the perfect consultant to accompany you choosing the right cartier product. Super polite, gentile, friendly and after your customer’s desire. Happy to see her again in near future.
Went into Cartier Lisbon to have my watch battery changed. Everyone very polite and enjoyed a coffee whilst waiting. Had my husband and his 80 yr dad waiting in car as parking is very bad during the xmas holidays. After waiting 45 minutes, they tell me they didn't change the battery, that my watch had to stay for the 6 years recommended service, and it would cost me around 600 euros! I was completely shocked as they made me wait 45 mins to tell me this! They could have told me all this when they checked my details on the computer and not waste my time. It's for the customer to be advised that a service is due and make a decision. But to make me wait 45 mins to tell me this and that they didn't change the battery? A really bad customer service. A real disappointment!
Always a great service and welcome
Deli
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