Sergio Santos
In one word: bittersweet.
At first glance, it strikes you as a modern, elegant, and quiet place. The rooms are well furnished and lit, and have a nice layout; and the hotel provides WiFi, weekly linen service, a modern self-service laundry room, and you can even borrow cleaning utensils. What's more, the hotel itself is very well located, within walking distance of anything you may need.
It won't take you long to notice the problems, though.
The hotel is a popular place for (noisy) students and its walls are paper thin. Then you have the attendants of the cafe, and even the cleaning crew. Add to this the annoying ventilation system, which works for several hours each day, around noon and dinner time.
So, don't count on getting much rest, day or night.
The WiFi is slow and unstable. You'll definitely notice this during online calls, or when watching videos.
Some things, like the microwave oven, the refrigerator, the TV, or even the window, may not work so well. They do try to fix issues as quickly as possible, but it may still take a few days.
When asking for a broom, pay close attention to its condition before using it. More often than not, it will come with plenty of hair and lint from the rooms where it's been before.
If you need something, you'll have to walk to the lobby or use your own cellular phone to reach them. That's right: despite what the photos on their website show, the rooms have no telephones.
I could go on, but i think i've made my point: Casulo has all it needs to be a wonderful place to live in, but it's not.
I meant to stay for a year. Sadly, i had to give up after a couple of months.
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