Estoril, Portugal
Av. Sabóia 159 A
N/A
+351 210122926
Toilets
Wheelchair-accessible toilet
This is my second time being disappointed by this dental Office! After the first incident I should have learned and not came back! My son and I have our routine cleaning once we finished like always I was on my way to be stopped and was told I need to wait for an invoice, I was puzzled because I have insurance that covers in full so I asked why she said because they don’t accept my insurance anymore! I was caught or guard so I paid! I was told I had to turn the papers in myself to get my refund! This is so new to me I have never EVER did anything like this before! Here we are a month later I still don’t have my money! I’m upset because they did not inform me of the change! They waited until I was done with my service to break the news to me! Which is not right at all! I am moving back to the states and don’t have money to give I was totally not expecting to pay out of pocket! If I was told this prior I would not have kept my appt! I could have easily waited i was back state side. They do not communicate well and take no accountability. I would tell anyone thinking of coming here double check everything before you come here because information is not voluntary. So mad!! From my experience when a dental office is no longer accepting the insurance they call to tell you ahead of time Alinea did not!!! Now I’m out of pocket! THEY DID NOT HANDLE BUSINESS PROPERLY!
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My 7-year old daughter chipped her front adult tooth at school and we were very concerned. At Alina Premium Oral Care we were able to get two appointments the same day. The first appointment was with an orthodontist within minutes of the event occurring. He was very professional and explained everything, helped keep us calm. Next, we saw a pediatric dentist who was clearly very knowledgeable and excellent with children. She did the work efficiently, with minimal pain to my daughter. The final result looks excellent. The entire process was very smooth, organized, and professional. Back in Toronto, this process would have taken at least a week! The office is very modern, beautiful and with a great view to the ocean. Everyone spoke perfect English which was important to me as I am a recent arrival and don’t speak Portuguese.
I didnt understand if the orthodont doctor had few experience or they just wanted to catch more money from cliente. Maybe altogether. I made an appointment but the doctor told he couldnt do everything in same day (30 minutes of work) and i need to come another day. Also wanted to make RayX for full mouth for no reason. He told its their clinic protocol. Not free I am sure those protocol unnecessery staff and not healthy to make RayX for no reason. So i went away with no work done speacially as they told they cant make all work for one appoinment. Luckily i find another place they made everythibg fast, at same moment with no RX.
My experience getting my teeth cleaned was outstanding. The office is beautiful, with a view of the the ocean. Visiting from the United States, it was important to me that everyone spoke English. In addition, everyone was extremely warm and welcoming, including the clinical director Cesar Pimental and his wife who showed my husband and I around the office. My oral hygienist Mafalda and her assistant were phenomenal. In addition to a thorough teeth cleaning they gave me a procedure that gets rid of stains and made many helpful suggestions to keep my mouth in tip-top shape. They would definitely be my full time dental practice if they were located in the US. We spend winters in Portugal so I look forward to utilizing their office in January for teeth cleaning and any other work on my mouth that I need done
Spent over 10k on my teeth, trying to get the perfect smile. Following this, there always seemed another reason to spend a ridiculous amount of money. Save your money and time by going somewhere else!
Super happy with implant treatment here. Staff are extremely friendly and dentist very competent. I don't regret for a second taking a flight from London to do an affordable and high quality treatment in Portugal
Good care in all areas. They would have 5 stars if had a bit more attention to the time of the appointments.
Unexperienced doctor or trafficker ,don't know which one more fit them.
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